Backend Systems that Fix Delivery Chaos For Agencies, ERP Teams & Service Firms
I partner as a Fractional Head of Systems — mapping workflows, redesigning internal ops, and building backend infrastructure that actually scales.
No duct tape. No tech debt. Just backend clarity that scales.
Audit → Sprint → Retainer. Local-first. System-first. Partner-led.
If this sounds familiar, you're not alone.
Is This You?
Most service businesses don’t collapse from weak marketing.
They collapse from backend chaos:
- Delivery bottlenecks
- Broken handoffs
- Tool soup
- No source of truth
I don’t just automate.
I re-architect.
What I actually Fix
Not deliverables. Not dashboards.
Backend infrastructure that holds under pressure.
✅ Workflow Clarity
Visual delivery paths, team handoffs, and client touchpoints — all mapped and enforced across your stack.
✅ System Architecture
I restructure your ops backbone so it's lean, scalable, and documented.
✅ Internal Automation
Eliminate grunt work. Enforce consistency.
Every manual task replaced with a logic-first system.
✅ Visibility & Control
Custom dashboards that show what's working, what's lagging, and where ops is leaking time.
SortedOps isn't just a backend setup.
It's the infrastructure your ops team wishes they had last time.
Three Ways to Work Together
Every engagement follows the same three-part lifecycle.
Systems That Actually Landed
Strategic backend overhauls delivered for real service firms.
Each one mapped, re-architected, and executed under pressure.
📉 Client Pipeline Infrastructure (CRM Rebuild)
Cut CRM costs by 80% without breaking ops. Cleaned up 10,000+ records, streamlined client pipeline.
Read the full story →📨 Follow-Up Automation (No Software Spend)
Built a zero-subscription check-in system for AMs. Fully automated using Sheets, Gmail, and Apps Script.
Read the full story →🧠 Delivery Audit for a Scaling Service Business
Diagnosed delivery drag across 2 divisions. Scoped rebuilds, mapped friction, and delivered systems blueprint.
Read the full story →What You Leave With
10-20 hours/week reclaimed
Ops no longer bleeds your time through duct-taped systems
Aligned systems, not just connected tools
Your CRM, dashboards, docs, SOPs — all speaking the same language
Repeatable workflows embedded
Delivery isn’t reinvented on every client — it’s enforced cleanly
Backend scale without added headcount
Grow without hiring more manager, VAs, or tech staff
Who It's For
- • Agencies delivering high-touch services at 5–50 person scale
- • ERP teams needing systems strategy during implementation
- • Service firms stuck duct-taping delivery with no backend lead
If your clients are landing faster than your ops can handle, we fix that.
Ready to finally fix the backend?
Show me your biggest ops mess—and I’ll show you what calm, scalable delivery actually looks like.
No fluff. No excuses. Just clean systems that scale.